Shipping policy
Shipping Policy
Effective Date: July 21, 2026
At Rose Signature by MENAGERIE, every order is carefully prepared and packaged to ensure it arrives in excellent condition.
Processing Times
Orders are typically processed within 1–3 business days after payment has been received. During product launches, holidays, or promotional periods, processing times may be longer.
Shipping
Shipping costs and available delivery options are calculated at checkout. Once your order has shipped, you will receive a confirmation email with tracking information, where available.
Delivery times are estimates only and may vary depending on your location, customs processing, and the shipping carrier. Rose Signature by MENAGERIE is not responsible for delays once an order has been handed over to the carrier.
International Orders
International customers are responsible for any applicable customs duties, import taxes, or other fees required by their country. These charges are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact sales@menagerieintimates.com within 7 days of the expected delivery date or receipt of your order. We will work with the shipping carrier to help resolve the issue.
Contact
For any shipping questions, please contact us at: